Creating a New Ticket

You can create a new support ticket using one of 3 simple methods.

Note: In all the methods below, a new account will be created on our Helpdesk with your email ID (assuming you currently do not have an account with us) after submission

By Filling a Form

This method is as simple as it sounds. All you have to do is, fill up the form on our homepage and it will automatically create a new support ticket on our system. We have tried out best to make sure you do not miss the form! But still, if you do, here's a screen capture:

By Sending an Email

This is even simpler! All you have to do is, write your problem to us and send it to our default support ID - support (at) cmshelplive (dot) com . Try to send us as much detail as possible.

By Creating a Ticket Manually

This is by far the most detailed method of creating a new ticket and involve more than one steps. You start by clicking "Submit a Ticket" icon on Helpdesk Homepage. It looks something like this:

 Just follow the instructions in next 2 steps. For any questions feel free to add comment below or write to us.

More in this category: « Updating Profile with Credentials

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