Website Problems? Don't wait. Here is how to fix them in 3 simple steps!

1 Send us your problem.

We tried to make it simple for you. Just open the sign up page, fill in the fields, and hit the Submit button. This will instantly send your issue to one of our CMS Experts. Want to do it now? Go ahead and click the button below.

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2 Hear back from an expert.

As soon as we receive your problem, an expert will start analysing it. Usually within 30 minutes, you will receive a message from the expert on initial assessment of the problem and how we can help you. It will also be accompanied by next steps for resolving the issue.

3 Resolve your problem.

Once you are ready to go ahead, we will need you to sign up for the appropriate support plan, and instantly our team will start resolving the problem. You will have full access to our support help desk to check your tickets, notifications on progress and create new tickets. The information is only visible to you and the support team.

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Ticket Updates

We use ticketing platform to post ticket updates. The platform is fast, secure and efficient. All communications with each customer is securely logged in our ticketing platform. Simply go to CMSHelpLive.com and click on 'Ticket Status' to start using our ticketing platform. All ticket updates are also sent as notification to your email. 

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